SHIPPING POLICY:
Shipping prices are based on Factory Sealed Dvds with the option of shipping in sleeves.
Please allow 24 to 72 hours to process and ship your order.
Wholesale lots may require more processing time.
Excluding Sunday, Holidays and any Acts of Nature, out of our control.
All orders ship as fast as humanly possible (after invoice is paid) with delivery confirmation.
You can calculate shipping costs in your Porn Bag with the Shipping Estimator.
$4.85 Flat Rate Shipping now available for any order up to $99.99, shipped in the USA.
Free shipping available on orders $100 or over for USA Customers only.
Need more shipping answers not found here? Just leave us a comment during checkout
and we will contact you before we ship your order out.
STATES we WILL NOT ship to:
ALABAMA, ARKANSAS, KENTUCKY, MISSISSIPPI, OHIO, TENNESSEE, UTAH
CITIES we WILL NOT ship to:
INDIANAPOLIS INDIANA, JACKSONVILLE FLORIDA, TALLAHASSEE FLORIDA
ZIP CODES we WILL NOT ship to:
66031, 66061, 66202, 66212, 66219, 71001, 71227, 71234,
71235, 71241, 71245, 71270, 71272, 71273, 71275
INTERNATIONAL CUSTOMERS:
We ship discs in sleeves only:
AS,AT,AU,BR,CH,CL,CZ,DE,DK,FR,GB,IE,IT,MX,NL,NO,NZ,PR,PT,SE,VI,ZA
Downtown Dvd cannot be held responsible for Custom Seizures.
RETURN POLICY:
You must Contact us, if you have received a defective item and are seeking a replacement.
We will enter the information into your order, so that the returns department will handle your exchange smoothly.
Any defective disc or discs needs to be returned to us for replacement.
For sanitary purposes, ALL SALES ARE FINAL.
When you receive your package, promptly check the items to make sure they are working.
We will exchange for DEFECTIVE items only.
If that title is no longer available, it will be exchanged for a similar title.
You must notify us by email no later then 3 business days after Delivery Date.
